Terms of service

OVERVIEW
This website is operated by Hello Smart. The terms “we,” “us,” and “our” refer to Hello Smart throughout this website. Hello Smart provides this website, including the information, tools, and services available on the site, to you, the user, conditioned on your acceptance of all terms, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage with our "service" and agree to be bound by the following terms ("Terms of Use," "Terms"), as well as any additional terms and policies referred to herein and/or made available via hyperlink. These Terms of Use apply to all users of the website, including but not limited to, users who are browsers, suppliers, customers, merchants, and/or contributors of content.

Please read these Terms of Use carefully before opening or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of the services. If these Terms of Use are considered an offer, your acceptance is expressly limited to these Terms.

If any new features or tools are added to the existing services, they will also be subject to the Terms of Use. You can review the latest version of the Terms of Use on this page at any time. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after posting changes means you accept those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – WEB STORE TERMS
By accepting these Terms of Use, you affirm that you are at least the age of majority in your location, or that you have given us consent to allow one of your minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, and when using the service, you may not violate any laws in your jurisdiction (including but not limited to copyright laws).
You may not transmit any worms, viruses, or any destructive code.
Violations of or breaches of the Terms will result in the immediate termination of your services.

SECTION 2 – GENERAL TERMS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (other than credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, or access to the service without the express written permission from Shopify.
The headings in this agreement are for convenience only and do not limit or otherwise affect these terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We cannot be held responsible if the information available on this website is not accurate, complete, or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for decision-making without consulting primary, more accurate, complete, or more current sources of information. Any reliance on material on this website is at your own risk.
This website may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the content of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES
Prices for our products are subject to change without prior notice.
We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice.
We will not be held liable to you or any third-party for any changes, price adjustments, cancellations, or discontinuations of the service.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may only be returned or exchanged according to our refund policy: [LINK TO REFUND POLICY].
We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer screen's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to discontinue any product at any time. All product descriptions or product prices may change at any time without notice. We reserve the right to cease offering products at any time. Any offers made on this website are void where prohibited.
We do not guarantee that the quality of products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any orders placed with us. We may limit or cancel quantities purchased per person, per household, or per order at our discretion.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including email address and credit card numbers, so that we can complete your transactions and contact you as needed.
For more information, see our refund policy: [LINK TO REFUND POLICY].

SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor have any control over or effect on.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind.
Your use of the optional third-party tools is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms of use for the tools provided by the relevant third-party providers.
We may also offer new services and/or features through the website in the future (including the launch of new tools and resources). These new features and/or services will also be subject to these Terms of Use.

SECTION 8 – THIRD-PARTY LINKS
Some content, products, and services available through our service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy, and we do not guarantee or assume any responsibility for materials, third-party websites, or for any other materials, products, or services of third parties.
We will not be held liable for any damage related to purchases or use of goods, services, resources, content, or other transactions with third-party websites. Please read the third-party policies and practices carefully and ensure that you understand them before engaging in any transactions.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send specific submissions (such as contest entries) at our request, or without our request, you send creative ideas, suggestions, thoughts, plans, or other materials, either online, via email, by mail, or otherwise (collectively, "comments"), you agree that we may at any time, without limitation, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us.
We are not, and cannot be held, responsible for: (1) maintaining confidentiality of any comments; (2) compensating for any comments; or (3) responding to any comments.
We may, but are not obligated to, monitor, edit, or remove content that we determine, at our sole discretion, is unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable or violates the intellectual property rights of any party or these Terms of Use.

SECTION 10 – PERSONAL INFORMATION
Submission of personal information through the store is governed by our privacy policy, which can be viewed here: [LINK TO PRIVACY POLICY].

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
There may be information on our website or in the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate, at any time without prior notice (even after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the service or on any related website, including but not limited to price information, except as required by law. No specified update or revision date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions outlined in the Terms of Use, you are prohibited from using the website or its content: (a) for any illegal purpose; (b) to solicit others to perform or participate in illegal activities; (c) to violate international, local, or governmental regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses, or any other type of harmful code, that may affect the functionality or operation of the service, any related websites, other websites, or the internet; (h) to collect or track others' personal information; (i) to spam, phish, harvest, fabricate, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service, any related websites, other websites, or the internet.
We reserve the right to terminate your use of the service or any related websites if you violate the terms of use.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results from using Shopify's consumer services will always be accurate or reliable.
You agree that we may remove the service for an indefinite period or cancel the service at any time without notifying you.
You expressly agree that your use of, or inability to use, the service is at your own risk. The service, and all products and services provided to you through the service, are provided "as is" and "as available" (except as expressly stated by us), without any warranties, representations, or conditions of any kind, either express or implied, including but not limited to implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.
Hello Smart, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost income, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or products obtained through the service, or for any other claims related to your use of the service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind arising from the use of the service or any content (or any product) posted, transmitted, or otherwise made available via the service, even if we have been advised of the possibility.
Since certain jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law in those jurisdictions.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless us, i.e., Hello Smart and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands, including reasonable attorney's fees, made by a third party due to or arising from your violation of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, such provision will still be enforceable to the extent permitted by applicable law, and the unenforceable part will be considered severed from these Terms of Use and will not affect the validity or enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
The parties' obligations and liabilities incurred before the termination date will survive the termination of this agreement for all purposes.
These Terms of Use will remain in effect unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services, or when you stop using our website.
If we determine, or suspect, that you have failed to comply with any term or provision of these Terms of Use, we may also terminate this agreement at any time without prior notice and you will remain liable for all amounts due up to the date of termination, and/or we may deny you access to our services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision.
These Terms of Use, and any policies or operating rules posted by us on this website, or with respect to the service, constitute the entire agreement and understanding between you and us and govern your use of the service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to, previous versions of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use will not be construed against the drafting party.

SECTION 18 – APPLICABLE LAW
These Terms of Use and any separate agreements whereby we provide you services will be governed by and construed in accordance with the laws of Sweden.

SECTION 19 – CHANGES TO TERMS OF USE
You can review the latest version of the Terms of Use on this page at any time.
We reserve the right to update, change, or replace parts of these Terms of Use at our sole discretion by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website or service after the posting of changes to these Terms of Use means that you accept those changes.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Use should be sent to us at hey@hellosmart.se.
Our contact information is as follows:
[INSERT BUSINESS NAME]
hey@hellosmart.se
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT REGISTRATION NUMBER]